To learn about our Cancellation Policy and our Terms & Conditions, please click here.
Terms & Conditions
House Rules
The team at ROAM Beyond has gone to great lengths to provide an opportunity to step into nature in the most reverential and responsible way possible. Please always consider how your actions impact your personal safety, your neighbors’ enjoyment of a site, and our environment.
No tents are allowed on property. Please use cabins per booked configuration of bunk/dinette.
Quiet hours are between 10:00pm - 7:00am daily. Please keep music to a personal listening volume and respect site quiet hours for others staying in proximity to you.
ROAM Beyond sites are strictly smoke-free, and we appreciate you respecting other guests’ desire to enjoy nature in a smoke and drug-free environment.
Firearms and weapons are prohibited on ROAM Beyond properties.
To help with the longevity of our natural sourced cork flooring, we encourage our guests to remove their shoes inside their cabin and to keep wet items in the shower or outside.
ROAM Beyond does not stand for any intolerance on our properties. Our sites are open to everyone, and we strive to provide all of our guests with a safe, comfortable, and respectful environment.
Guests
Each cabin’s amenities and features are designed to accommodate the number of individuals in your booking information. Please check with the ROAM Beyond team if you would like to have guests join you beyond the number that can be accommodated by the cabin(s) you reserved for your stay. Day-guests must register with the guest experience manager and are not permitted to stay overnight.
Cooking & Dining Areas
Grills and outdoor cooking equipment will be provided, along with covered seating and fire pits. Please remember to turn off cooking equipment after use, and leave the area as you found it and free of food. Bring and return cooking utensils from your cabin. For COVID-19 concerns, please see below for our COVID-19 policy.
Gatherings or Parties
Quiet hours are between 10:00pm - 7:00am daily. Please no parties, and if you do plan to consume alcoholic beverages, please do so responsibly and while observing the legal drinking age (21). If you plan to have a large gathering and book multiple cabins, please let our team know at least two weeks in advance so we can plan accordingly and group you in cabins near one another. We do offer the opportunity for a full site buy-out when space is available.
Check-in & Check-out Procedure
Check-in is between 3:00pm - 7:00pm on the day of your arrival. Late arrivals will be charged up to $50 per hour after 7:00pm. Arriving at ROAM Beyond is an experience, and orienting you on the operation of your off-grid cabin is a critical part of your stay.
You will receive a door code for your cabin a few days prior to your check-in date, and your guest experience manager will provide a tour of the property and amenities upon arrival.
Check-out is by 11:00am on the day of your departure. When you check out, please
Turn off the power in the cabin
Close all windows (note: your ceiling vents can be left on or cracked open in hot weather)
Take out the trash and recycling
Wash and put away dishes
Place wet items and towels in the shower
Leave the linens and pillows on the bed(s)
Lock the door
Your Guest Experience Manager
Your ROAM Beyond experience manager is onsite each day to ensure you have a delightful and unforgettable stay with us. They will support every step of your visit, from questions about your cabin functionality and maintenance requests, to providing recommendations for nearby activities and restaurants. Please do not hesitate to reach out to your guest experience manager with any questions you may have while onsite. They will be available between 8:00am - 7:00pm daily. The best way to contact your guest experience manager is by texting.
Pet Policy
We love pets, so bring your adventure pals to enjoy and explore a dog’s paradise! Please be good stewards of the area and habitat by cleaning up after your pets and being mindful of barking. Upon arrival, you will be provided with our pet policies, as well as some poop bags. Note: Pets cannot be left unattended in the cabins.
Our pet policy is a unique part of what we offer. We allow pets to be off leash if owners are completely confident in their dog's temperament around other dogs, people, children, and wildlife that frequent the property. If any of these stimuli create the potential for unpredictable behavior, then we kindly ask that owners keep their pets on leash at all times. The last thing we want is for someone to feel uncomfortable about their own safety, or the safety of their family which includes their own animals. We believe everyone should be able to enjoy the wide open spaces on ROAM's property, and will always do everything we can to ensure people and animals can explore safely.
Note, many of our onsite staff have pets who will be adhering to the same pet policy as guests. Fortunately, staff dogs are comfortable on the property and always well-behaved around other people, children, animals, and wildlife. If they weren't, we would not allow them to be off leash.
Pet Cleaning Fee
Most of our cabins are pet-friendly, so please let us know if you would like to bring a pet to our site. Our pet cleaning fee is $50 per pet. If you have severe pet allergies, please let us know.
When Leaving Your Cabin Unattended
We want you and your belongings safe at all times. Even though we’re in nature, when you’re away from your cabin, we encourage you to close and lock the door and windows, and close all rooftop vents while you’re out.
In the Event of an Emergency or Accident
Remember, you are in a remote area, emergency services may take longer to respond, but always call 911 if needed. For any damage or issues, please contact your guest experience manager at 406.253.5828 or email us at bookings@roambeyond.travel.